Due to the overwhelming
testimonials we receive per month, we are not able to put them all on this page.
However, we pick one testimonial per month from a past customer who wants to be
in this section. If you wish to contact them, please be considerate as
they were kind enough to share their experiences with you.
A Holiday to remember
I was a total nervous Nelly ordering this ring over the internet as Iíve
never bought something this amount without seeing it. But after visiting
numerous jewelry stores, I realized that I could not buy a nice ring within my
budget. After searching the intenet, I found Sun Jewelers. Their prices and
selection was unbelivable. I purchased the Hala design as I was drawn to its
unique design. I received the ring a couple days before leaving on vacation
and we just came back from celebrating Christmas & New Years in Mexico.
When I presented it to my fiancee over New Years underneath the fireworks, it
was the most magical moment in my life. Words fail to describe the moment and
I wanted to thank you for making this all possible. You provided me with the
means within my financial limitations to make it all happen. Thank you and
Happy New Year from a VERY happy customer.
While on vacation
This is a wonderful company and friendly staff. We were fortunate enough to
pick up the ring while on vacation in sunny Southern California. Weíve
looked at the design for months and even though it is a somewhat common
design, there was no one that could match the price that Sun Jewelry had.
Comparing apples to apples or in this case carats to carats (not the
vegetable) they were several hundred dollars less than any physical or online
store. We ordered it online several weeks before vacation and set up a time to
pick up the ring. The manager met us at the store and as soon as we opened the
box, we couldnít believe how beautiful the ring was in person. My
significant other went bananas over it and I couldnít get the grin off her
face the rest of our vacation. You guys have been great to deal with and gave
me a chance to buy a better product within my budget.
Service and quality oriented
Iím usually just a lurker when it comes to online reviews. But, after
receiving such wonderful merchandise and service, I was compelled to return
the favor by adding a review. The diamond quality I wanted was a difficult
combination to get and they admitted that it might take some time. After a
couple days, I received a call from their customer service saying that they
could not get me the quality I wanted, but upgraded me to a better quality for
no additional charge and that it was a certified diamond, again for no
additional charge. They explained that when you ordered a certain quality and
if they donít have it, they would upgrade for free. You are guaranteed the
quality you ordered or better, but never less. This to me is above and beyond
service as you donít see this kind of commitment in todayís greedy
corporations. As a lurker, I was always hesitate on the reviews, but now I can
see that all the reviews have merit and why this company has so many positive
reviews. If youíre on the fence about order from them, donít be, they will
treat you right.
Best service & product on the net
I canít say enough about the staff at Sun Jewelry. They really offer a
superior product at the best price around along with wonderfull customer
service. No one came close on the price of the ring I purchased through them.
I called them several times and felt like I was becoming a nuisance but they
were always been pleasant and helpfull. In this age of impersonal internet
ordering, this was a refreshing change. Upon receiving my ring, I was blown
away by the quality and the picture canít capture the beauty of the product
in person. I am way more than happy with my purchase and my soon to be fiance
will have the best ring around.
you so much for going the extra mile for us by special ordering a beautiful
diamond and custom building the engagement ring of my fiancťís dreams. Your
professionalism, service and attention to detail went far above and beyond our
expectations. The quality and craftsmanship of the ring that you produced shows
that you are a magnificent ring designer and builder.
However it was your compassion and patience when dealing with us and our many
questions and concerns that made me feel comfortable purchasing such an
important and special life long treasure from you and your company for my fiancť.
The ring is everything we could have hoped for and better than we could have
imagined. Thank you so much for being able to accomplish the final product
within the unrealistic time frame that we had requested. We canít thank you
enough and Sun Jewelry is where we will be going to purchase our wedding bands.
Lifelong Jeweler found!
I normally donít write reviews but was compelled to do so after dealing with
this fine company. As Iím sure many reading this testimonial will attest,
purchasing over the internet with this large of an investment is daunting.
Needless to say, I am thrilled with my purchase. This ring I bought was right
on and after inspection by my local jeweler, they were very impressed with the
quality and thougtht I paid a lot more. What made me feel at ease with Sun
Jewelry was the return policy and the fact that they have been selling online
for so long. They must be doing something right or else they wouldnít be in
business. Theyíve earned my respect and loyalty, keep up the great work.
4.20 Carat Hampton Mans Diamond Wedding Band
Dear Sun Jewelry family, I received the ring a few days ago and still floored
by the exceptional quality of my purchase. I wanted something that had some
bling but not over the top and this fit the bill and my wallet perfectly.
Iíve received numerous compliments over the past few days and have passed
your name around to several of my colleagues so you will get more business.
Keep up the good work and I will buy from you again when the need arises ;-)
1.25 Carat Emesto Mans Diamond Wedding Band
----- Original Message -----
Sent: Wednesday, April 27, 2011 3:28 PM
Subject: 3.5 Carat Yellow Topaz Ring
just received my ring as referenced above and I just wanted to say OMG!
What a beautiful ring it is!! I was very leery of purchasing a ring
like this online as I have done so before and the product received never quite
looked as good as it did online. Not in this case! This ring is
truly a beauty and I thank you. I now know where I can shop for jewelry
online and get exactly what I bargained for. Again, thanks so much!!!
Carat Heart Shape Yellow Topaz & 14Kt Yellow Gold Ring
Cindi and I are both thrilled with the ring we purchased from
you. Thank you for taking the time to answer all our questions. You
professionalism and courtesey made us very comfortable buying from you which is
so important when buying an item that is thousands of dollars over the internet
and sight unseen. I must admit the thought of trusting someone you never met and
handing them money before receiving anything was stressful. However, after
talking to your staff multiple times and reading all of your testimonials, it
put us a little at ease. Cindi receives complements on her ring daily and to see
her this happy is truly priceless. You have earned a customer for life and we
will be back to purchase the wedding band next year.
On a side note, my
brother who we thought would never get married has finally decided to get
hitched. We are sending him to you and I know that you will show him the
same professional courtesy that you extended to us.
3.15 Carat Leslie3 Diamond 14Kt White Gold
Iíve never been a fan of internet relationships, but, having never met you
or Ferah during our past five-year relationship, I can truly say that they
work. As a busy small business owner (x 4), Iím constantly on the
run and juggling many balls at any given time, seven days a week.
Couple this with traveling almost twice a month and youíve got a snapshot
of anyoneís worst customer, the last-minute, forgot-about-it, got to have
it ASAP, procrastinating customer.
My first purchase from Sun in 2005 was one for the record books. My 20th
Wedding Anniversary was quickly approaching. Being the day after
Valentineís Day, Sun Jewelry was also at itsí busiest time of year.
I found the ring I wanted on your website but opted to make some custom
modifications to it. It was less than seven days before we were
scheduled to board a flight to Maui when I called Abit and made the request.
To my amazement, the custom-made ring was in my hand two days before our
flight and it was (and still is) Amazing. I placed the ring (no box)
in my front pocket and constantly checked that it was still there, all the
way from North Carolina to Maui. The next day was our 20th
Anniversary and I could not wait to give her the ring and not worry about
losing it anymore. The look in her eyes was priceless and Iím about
to amaze her again for our 25th.
Since that day, Iíve ordered several pieces from Abit and Ferah and the
service and product are always the same. Exceptional. Each time
they treat you as if you were a first-time customer and the jewelry has
always surpassed any pictures or descriptions leading up to receiving it.
And, once again, you have exceeded my expectations. We leave for Maui
on February 15 (very early AM) so I plan to present Tonia, my wife of 25
years, with another Sun Jewelry Custom Ring on Valentineís Day to
celebrate 25 fantastic years together. Once again, I opened the box
for the first time today and itís drop-dead gorgeous. I know her
style and tastes and this ring is going to kick-off one terrific vacation.
Please thank Ferah for her consultation on the changes to the piece and Abit,
thank you for your artistic talent and professionalism. Youíve
earned a lifetime customer and hopefully, someday, we will actually meet in
Rod (and Tonia) Miller
Small Business Owners
3.95 Carat Butterfly Pink
Sapphire&Diamond 14Kt White Gold Ring
Thanks, the reason I ask is that I want to show the ring to other people.
As you probably know we did not come in looking for anything in
I just like jewelry and wanted to see what you had. Also, I wanted to say
hello to you in person since we were in L.A. for the day.
Bonnie says she has dreamed of having a ring like this all of her life.
The center has life, the setting compliments it well and is comfortable
I am happy that things worked out the way they did. Looking forward
to seeing you again the next time we are in L.A.
(You can quote me if you like.)
Our best to all of the family,